Common Questions

See some common questions and answers below

  • How big are you booths?

    Our 360 Booth needs approximately an 8-foot diameter circle for its setup area and a vertical clearance of about 7 feet. This booth can hold up to 3-4 adults.


    Our 360 Crew Booth needs approximately a 15-foot diameter circle for its setup area and a vertical clearance of about 7 feet. This booth can hold up to 15 adults.


    Our Meta Booth needs approximately 5 feet by 7 feet area for its setup area and a vertical clearance of about 7 feet. This booth can hold up to 3-4 adults.

  • How long does set up take?

    It’s about 1 hour to set up the booth and make sure everything is working. We usually like to arrive 2 hours before the event to give us time for any technical issues that may arise or difficulty in getting our equipment in place, such as a long distance between loading zones and our setup area.

  • How long does it take to break down the booth?

    Taking down the booth is about a 30-60 minute project as well, perhaps a little shorter. Remember to account for teardown time when scheduling your events! If the venue or hall demands everyone out by a certain time, be sure we have time to get out to avoid drawing a late/overage charge.

  • Can You Set the Booth Up Outside?

    Yes, provided there is space that is relatively flat, dry, and within 20 feet of a three-pronged outlet but there are some restrictions. First off, there are a lot of electronics in the booth so if there’s a threat of rain, have a tent or canopy to cover the booth or a backup plan to set up the booth inside if needed. Also, depending on the time of day or year, the sun can be harsh leading to poor-quality photos. We can often make adjustments to the camera settings and our lighting to improve the outcome, but it can be hard to keep up with changes in lighting on a partly cloudy day or in a space with intermittent shade. The bottom line is yes, we can set up outside but we highly recommend having a canopy or other reliable cover over the booth.

  • What payment methods do you accept?

    We accept cash, checks, PayPal, Venmo, Cash App, Zelle, and all major credit and debit cards. If you want to pay cash, we will need to arrange a meeting to pick the money up before the event.

  • Where do you travel??

    We will travel anywhere

  • What if my question isn't answered here??

    Fill out our contact form or call 513-771-1800

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